| Frequently Asked Questions
How does it work? Merchants pay us
a commission when you click on a link in the toolbar and buy
something. For example, at JewelryTelevision.com, 4% of
your purchase price gets donated to charity. We receive a
portion of the revenue to help with operating costs, toolbar
and software development, administrative expenses, as well as
employee and contractor expenses. At least 50% of revenues
will be donated to charity. Our goal, once we reach
sufficient volume, is to donate over 90% of revenues to
charity. Without naming names, other similar sites donate
as little as 10% of their profit to charity.
What percentage of the purchase price is
donated to charity? Good question. But, a little tough to
answer. Each merchant's commission rate is different. Some
pay up to 25% commission, while others pay as little as 1%.
Some even exclude certain products and they don't earn
commissions at all.
That said, whatever the commission might
be, whatever revenues we receive, at least 50% will go to
charity.
Why did you make the Do
GoodTM
Toolbar? We were
listening to NPR one day and heard a show on the topic of
social entrepreneurship. The show was about how we can use
capitalism and business in order to benefit the lives of
others. The radio show was motivating and it made us
passionate about harnessing the power of the Internet in
order to help others online.
On the radio show, they
called 2007 the "Year of Doing Good". That's how the
Do GoodTM
Toolbar was born. We hope that just by shopping online, you
can Do GoodTM , at no extra cost to you.
Think about it: Just by doing what you normally do, shopping
online, you can help other people and Do GoodTM in the
world.
Do I need to visit this site every time
I want to shop? No. You just have to click on the links
in the Shop/ Give menu of the Do GoodTM Toolbar.
Do I have to click the Shop/Give button
every time I want to shop? Yes. This is important. If you
don't click on one of the links in the Shop / Give menu, then
your purchase will not be tracked and we will not be able to
donate a portion of the proceeds to charity.
Do I need to sign up or register so
that I can use the Do GoodTMToolbar and shop for
charity? No. Unlike other sites that collect your
personal information, you do not need to sign up or register
for anything in order for charities to benefit from your
online shopping. Just Download
Do GoodTM Toolbar , click the
Shop / Give menu, click a merchant and you are good to
go.
Do I pay anything additional? Are the prices the
different? Nope. Not one cent different. This is great
because it means that the only difference in your online
shopping is that a portion of the proceeds (At least 50%) is
donated to charity at no additional cost to you.
Do I need to pay to use the Toolbar? No. The Do
GoodTM Toolbar is completely free to use.
The merchant that I want to buy
from is not listed on the Shop / Give menu. Can a portion of
the proceeds go to charity? No. BUT, if you would like
to recommend a merchant, please contact us and we will
contact the merchant. Some merchants are not interested in
partnering with us to donate a portion of the proceeds to
charity. We think that is too bad.
We are adding more and more
merchants all the time. So, check the Shop / Give menu
frequently. The menu auto-updates with merchants as they have
been added. So, just because a merchant is not listed right
now; Check back, maybe the merchant will be listed in the
Shop / Give menu soon.
I just visited a web site and
bought something, but I didn't use the Toolbar's Shop / Give
menu, can a portion of the proceeds still go to charity?
Unfortunately, no. Unless you click on a link in the Shop
/ Give menu before making a purchase, we have no way to track
the sale and donate a portion of the proceeds to
charity.
What about past/prior
purchases? Same deal as above. You must first
click on a link in the Shop / Give menu. Otherwise, we can
not track the sale and can therefore not donate a portion of
the proceeds to charity.
What charities do you donate to?
We rotate the charities that
we donate to on a regular basis.In the past,
we have donated to: 1. Doctors Without
Borders, USA 2. Mercy Corps 3.
The Robin Hood
Foundation, 4. Catholic
Charities Archdiocese of New Orleans (Helping in the
aftermath of Hurricane Katrina).
These are all "4 Star" charities as
evaluated by Charity
Navigator. Additionally, when selecting charities, we
focused on those that tended to funnel most of their money
into program expenses, while keeping other expenses
low.
Are purchases tax
deductible? Unfortunately, no. You can only claim a tax
deduction when you pay over and above the purchase price of
an item. Since the prices are exactly the same as you would
pay without the Do GoodTM Toolbar, no tax deduction can
be claimed.
Can I nominate my
charity to get listed on your site or receive donations?
Absolutely Yes. Please contact us with the details and we
will investigate the possibility of including your charity in
the future.
I want the
proceeds from my purchase to go to a specific charity. Can
you do that? Unfortunately, not at the present time.
This would require additional infrastructure to develop a
system that would support this. We may do this in the future,
but we are currently focused on keeping operating costs low
and maximizing contributions to a smaller number of
charities.
Additionally, while
diversification is a good investment strategy, it is not a
good strategy for donating to charities. We hope that by
focusing on a smaller number of well-run charities, then we
can do more good in the long-run.
I just bought
something. How do you know my sale tracked in your system?
We do not keep your personal information, so we can not
track down your personal purchase. However, we use trusted
third-party providers to track sales and have every
confidence that your purchase was counted.
Are you affiliated with any of the radio
stations that I can listen to with the Do GoodTM
Toolbar? No. We are not
affiliated with NPR, CNN, Fox News, or any of the other
stations that are in the default radio station play list. We
find these stations are valuable, have a mass appeal, and are
useful for people. But, we are not affiliated with these
radio stations in much the same way that your TV manufacturer
is not affiliated with the TV stations that you can pick
up.
Is shopping on
your site secure? Is my credit card card information safe?
You are not shopping on our site, but on the site of the
merchants that we shop with. So, we never collect your credit
card or any other personal information. We only partner with
high quality,
reputable merchants.
How can I help to Do
GoodTM? How do I let other people know about
your site? Really glad you asked. You can Do
GoodTM by passing the word along about the Toolbar.
Email your friends, family members, and co-workers, and let
them know about the Do
GoodTM Toolbar. We even
created a handy form to make it easy to tell
people about the Do GoodTM
Toolbar.
And,
if you have a Blog, or a website,
please link to us. We
would really appreciate it.
Toolbar Technical
Questions
Does the Toolbar
and radio work on Macs? Not currently. The Toolbar was
designed for Windows users. But, Mac users of FireFox should
be able to Download The
Do GoodTM
Toolbar,
and click the Shop / Give button so that
charities can benefit from your online shopping. However, the
radio won't be installed.
How do I uninstall the toolbar?
Obviously, we hope you don't get rid of the Do GoodTM
Toolbar. But, if you do, uninstalling is a
snap:
In Internet
Explorer:
1. Open your computer's Control Panel then select "Add or
Remove Programs".
2. Find "Do Good" in the list of installed applications
and click on it.
3. Click on the "Change/Remove" button.
In FireFox:
1. Open Firefox and click on the "Tools" menu.
2. Select "Extensions".
3. Find "Do Good" in the list of installed extensions and
click on it.
4. Click on the "Uninstall" button.
Who makes the toolbar? We developed the
Toolbar with the help of a third-party vendor called Conduit.
They have some
additional help pages
and you can contact them
for additional technical support for the
Toolbar.
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